Questions

Browse or search through the questions and answers we think you could have. We are updating this section all the time and if we've missed something please let us know.

If you have a general question about the digi.me PGO or are experiencing issues with DigID or retrieving your medical data, contact the Digital Care Helpdesk. You can call, email, or visit their website to chat with them. Specify that it concerns the digi.me PGO.

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Using the digi.me app

What to do if you see your healthcare provider listed more than once in your Linked Sources section.

How to create a digi.me account

How to use the app

How to change your password

How to delete your digi.me account and what happens to your data.

What to do if you encounter an issue using the app

Using the digi.me app

What to do if you see your healthcare provider listed more than once in your Linked Sources section.

How to create a digi.me account

How to use the app

How to change your password

How to delete your digi.me account and what happens to your data.

What to do if you encounter an issue using the app

Using the digi.me app

What to do if you see your healthcare provider listed more than once in your Linked Sources section.

How to create a digi.me account

How to use the app

How to change your password

How to delete your digi.me account and what happens to your data.

What to do if you encounter an issue using the app

Security and Privacy

What happens to my data if I don't complete the account setup?

What is a Digi.me Personal Data Vault?

What does it mean to be a Medmij approved Personal Health Environment (PGO)?

What personal information do we have access to?

Is my medical information secure when using the digi.me app?

Security and Privacy

What happens to my data if I don't complete the account setup?

What is a Digi.me Personal Data Vault?

What does it mean to be a Medmij approved Personal Health Environment (PGO)?

What personal information do we have access to?

Is my medical information secure when using the digi.me app?

Security and Privacy

What happens to my data if I don't complete the account setup?

What is a Digi.me Personal Data Vault?

What does it mean to be a Medmij approved Personal Health Environment (PGO)?

What personal information do we have access to?

Is my medical information secure when using the digi.me app?

Linking to your healthcare providers

Who can I collect data from?

Log in with DigiD

How far back can I access my medical records through the app?

No records showing after linking to your healthcare provider

What to do if you notice details in your records are incorrect

Problems logging in with DigiD

Linking to your healthcare providers

Who can I collect data from?

Log in with DigiD

How far back can I access my medical records through the app?

No records showing after linking to your healthcare provider

What to do if you notice details in your records are incorrect

Problems logging in with DigiD

Linking to your healthcare providers

Who can I collect data from?

Log in with DigiD

How far back can I access my medical records through the app?

No records showing after linking to your healthcare provider

What to do if you notice details in your records are incorrect

Problems logging in with DigiD

General

Is the digi.me app free to use?

What you can do with the digi.me app

What is a PGO?

Can I access my family members' medical records through the app?

What should I do if I notice any inaccuracies or inconsistencies in my medical records?

Do you have the Personal Data Explorer app installed on your phone? You may experience an issue.

I have another question, how do I get in touch?

General

Is the digi.me app free to use?

What you can do with the digi.me app

What is a PGO?

Can I access my family members' medical records through the app?

What should I do if I notice any inaccuracies or inconsistencies in my medical records?

Do you have the Personal Data Explorer app installed on your phone? You may experience an issue.

I have another question, how do I get in touch?

General

Is the digi.me app free to use?

What you can do with the digi.me app

What is a PGO?

Can I access my family members' medical records through the app?

What should I do if I notice any inaccuracies or inconsistencies in my medical records?

Do you have the Personal Data Explorer app installed on your phone? You may experience an issue.

I have another question, how do I get in touch?

PGO.nl Knowledge Clips

What can you do yourself to protect your data in a PGO? | Knowledge clip PGO.nl

Who can view my data in my PGO? | Knowledge clip PGO.nl

How do I safely retrieve my medical data in a PHE? | Knowledge clip PGO.nl

How is my data protected in my PGO? | Knowledge clip PGO.nl

Is a personal health environment (PHE) safe? | Knowledge clip PGO.nl

Why would you want to use a personal health environment (PHE)? | Knowledge clip PGO.nl

What is the difference between a PGO and a patient portal? | Knowledge clip PGO.nl

Is a personal health environment (PGO) something for you? | Knowledge clip PGO.nl

What is a personal health environment (PHE)? | Knowledge clip PGO.nl

PGO.nl Knowledge Clips

What can you do yourself to protect your data in a PGO? | Knowledge clip PGO.nl

Who can view my data in my PGO? | Knowledge clip PGO.nl

How do I safely retrieve my medical data in a PHE? | Knowledge clip PGO.nl

How is my data protected in my PGO? | Knowledge clip PGO.nl

Is a personal health environment (PHE) safe? | Knowledge clip PGO.nl

Why would you want to use a personal health environment (PHE)? | Knowledge clip PGO.nl

What is the difference between a PGO and a patient portal? | Knowledge clip PGO.nl

Is a personal health environment (PGO) something for you? | Knowledge clip PGO.nl

What is a personal health environment (PHE)? | Knowledge clip PGO.nl

PGO.nl Knowledge Clips

What can you do yourself to protect your data in a PGO? | Knowledge clip PGO.nl

Who can view my data in my PGO? | Knowledge clip PGO.nl

How do I safely retrieve my medical data in a PHE? | Knowledge clip PGO.nl

How is my data protected in my PGO? | Knowledge clip PGO.nl

Is a personal health environment (PHE) safe? | Knowledge clip PGO.nl

Why would you want to use a personal health environment (PHE)? | Knowledge clip PGO.nl

What is the difference between a PGO and a patient portal? | Knowledge clip PGO.nl

Is a personal health environment (PGO) something for you? | Knowledge clip PGO.nl

What is a personal health environment (PHE)? | Knowledge clip PGO.nl

Having my records at my fingertips during an emergency helped healthcare providers make informed decisions swiftly.
Having my records at my fingertips during an emergency helped healthcare providers make informed decisions swiftly.
Having my records at my fingertips during an emergency helped healthcare providers make informed decisions swiftly.
Comprehensive insights allow me to manage my health and wellness.
Comprehensive insights allow me to manage my health and wellness.
Comprehensive insights allow me to manage my health and wellness.
Quick access to my vaccination history made international travel hassle-free, with no last-minute immunizations.
Quick access to my vaccination history made international travel hassle-free, with no last-minute immunizations.
Quick access to my vaccination history made international travel hassle-free, with no last-minute immunizations.
Digi.me helps me to manage my blood pressure results.
Digi.me helps me to manage my blood pressure results.
Digi.me helps me to manage my blood pressure results.
I don't have to rely on my memory for my medications anymore
I don't have to rely on my memory for my medications anymore
I don't have to rely on my memory for my medications anymore
No more struggling to remember my allergies when dining out – my medical records have me covered
No more struggling to remember my allergies when dining out – my medical records have me covered
No more struggling to remember my allergies when dining out – my medical records have me covered
I used my records to track my progress in reaching my health goals, motivating me to stay on the right path
I used my records to track my progress in reaching my health goals, motivating me to stay on the right path
I used my records to track my progress in reaching my health goals, motivating me to stay on the right path