Do you have the Personal Data Explorer app installed on your phone? You may experience an issue.

If you haven't updated to a recent version of the Personal Data Explorer app (5.0.4 or higher) it could create an issue in your digi.me app. You will notice the issue when linking a health provider as the Personal Data Explorer app may open instead of the digi.me app during that process.

Once updated the Personal Data Explorer app will not interfere!

You can check if there's an update by checking the links below:

View Personal Data Explorer on Google Play

View Personal Data Explorer on Apple App Store